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Speare Mailroom

Package Pick-up Hours

Monday-Friday, 10AM – 6PM

Saturday, 10AM – 4PM

Sunday – CLOSED

Residential Mail

Columbus Mailroom (Residential Mail)

Package Pick-up Hours

Monday-Friday, 10AM – 6PM

Saturday, 10AM – 4PM

Sunday – CLOSED

Columbus Mailroom (Faculty/Staff Mail)

Package Pick-up Hours

Monday-Friday, 8AM – 5PM

Saturday and Sunday – CLOSED

Mail Services Inquiry Form

Please fill out as much of the information as possible on the form.  This will assist Residential Mail in quickly handling your issue.  You should receive a response from the Residential Mail team within 24-48 hours for an update to your issue.  If you have not, please e-mail Residential Mail directly at residentialmail@northeastern.edu for Student Mail, or universitymailservices@northeastern.edu for Faculty/Staff mail:

Contact Us

Student/Faculty Information

Please select appropriate response below:

Please fill out the required information.

Provide full tracking number based on carrier. Shipper information should include Name of Shipper.

Please fill out the required information:

Please note that for mailbox keys, key replacement or mailbox repairs, you must contact your RA to put in a work order with facilities and can take up to 2 weeks to complete. If you cannot access your mailbox, please select the appropriate response:
If you have not been assigned a mailbox please provide hall information and resmail will assist in getting your mailbox assignment.

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